Privacy Policy

SIILOG is an industrial engineering and intralogistics company dedicated to designing, manufacturing, and implementing internal material handling and management systems within warehouses, factories, and distribution centers. It integrates physical automation (conveyors, mechanical systems, industrial control) with specialized software for logistics control and management. It offers support, maintenance, and continuous operation services through SIILOG Service24. It manufactures precision components and systems through its iTechMold Precision and iTechMetal Precision lines.

We develop comprehensive intralogistics, automation, and material handling solutions for a wide variety of industries, including automotive, aerospace, food, pharmaceutical, textile and footwear, paper, ceramics, plastics, industrial components, environmental, petrochemical, and other sectors with industrial logistics and automation needs.

This Privacy Policy governs the processing of personal data collected through the website https://www.siilog.com (and its versions in other languages). It supplements and supersedes the previous text published on this same page.

1. Data Controller

SIILOG – Sociedade de Inovação e Intralogística, Lda.

Registered trademark in the European Community and other countries around the world.
Email address for exercising your rights: direcção.juridica@siilog.com
Data Protection Officer (DPO): dpo@siilog.com

2. Data We Collect

The data used on this site is the property of SIILOG, and its primary purpose is to raise awareness of the company, its intralogistics solutions, and its services.

Information You Provide to Us Directly

• Contact information: name, title, company, email, phone number, address (on quote request forms, white paper downloads, demo requests, or contact forms).
• Professional details: industrial sector (automotive, aerospace, pharmaceutical, etc.), company size, intralogistics needs, or 2D/3D modeling.
• Messages or inquiries regarding conveyor systems, AGVs, WMS, SIILOG Service24, or turnkey projects.

Automatically Collected Data

• Browsing data: IP address, browser type, device, pages visited, time spent on the site (via cookies and similar technologies—see Cookie Policy).
• Engagement metrics: clicks on success story links, downloads of technical resources on nearshoring or automation ROI.

Third-Party Data

• We do not collect data from third parties without their explicit consent.

3. Purposes of Data Processing and Legal Basis

We process your data for the following purposes:

Purpose	Legal Basis (GDPR / LFPDPPP / CCPA)	Example of use in SIILOG
Respond to inquiries and provide quotes	Consent / Implementation of Precontractual Measures	Submit a proposal for an intralogistics system for your plant in Celaya or Monterrey
Send marketing information about automation solutions, iTechMold Precision, and iTechMetal Precision	Consent / Legitimate Interest (B2B Marketing)	Newsletter on Nearshoring Trends in Mexico and the Bajío Region
Improving the Website and User Experience	Legitimate Interest	Analysis of Page Views by Buyer Persona or Customer Journey
Comply with legal obligations and prevent fraud	Legal Obligation	Record of Consents in Accordance with the GDPR and the LFPDPPP
Compile aggregated (non-identifiable) statistics	Legitimate Interest	Internal Reports on Demand for Solutions in the Automotive and Aerospace Industries

We will never use your data for purposes that are incompatible with those listed above.

4. Data Sharing

Your information may be shared only with:

• Companies within the SIILOG Group (engineering and intralogistics) located in Portugal and Mexico, always operating under data processor agreements that guarantee the same level of protection.
• Technology service providers (hosting, email marketing, web analytics) located in the EU or offering adequate safeguards (Standard Contractual Clauses or Adequacy Decision).
• Competent authorities, when required by law (e.g., LFPDPPP or GDPR).

We do not sell or share your information with third parties for advertising purposes.

5. International Transfers

Since SIILOG has operations in Portugal and Mexico, data may be transferred between these countries. For transfers outside the EU or Mexico to the U.S. or Canada, we use:

• Standard Contractual Clauses approved by the European Commission.
• Appropriate certifications (e.g., the EU-U.S. Data Privacy Framework, where applicable).

You can request more information about these warranties at legal@siilog.com.

6. Data Security and Preservation

We implement appropriate technical and organizational measures (encryption, access controls, audits) to protect your data against loss, unauthorized access, or unlawful processing.

We retain your data only for as long as necessary to fulfill the stated purposes or as required by law (up to 5 years after the last contact, unless there is a more stringent legal obligation).

7. Your Rights

Depending on your jurisdiction, you have the right to:

Europe (GDPR): Access, rectification, erasure, objection, restriction, data portability, and the right not to be subject to automated decision-making.

Mexico (LFPDPPP): ARCO rights (Access, Rectification, Cancellation, Objection) free of charge.

California / North America (CCPA/CPRA): Right to know, delete, correct, opt out of sale/sharing, and restrict the use of sensitive data.

To exercise any of these rights, please send an email to legal@siilog.com o direcção.juridica@siilog.com Please provide your name, contact email address, and the right you wish to exercise. We will respond within 30 days (or the timeframe established by law).

You may withdraw your consent at any time without affecting the lawfulness of any processing that has taken place previously.

8. Cookies and Similar Technologies

We use essential, analytical, and marketing cookies. Please see our Cookie Policy for full details and to manage your preferences.

9. Minors

The Website is not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Policy Changes

SIILOG reserves the right to update this Policy. Any changes will be posted here along with the date of the update. Your continued use of the Website constitutes your acceptance of the current version.

11. Governing Law and Contact Information

This Policy is governed by Portuguese law, without prejudice to the mandatory data protection regulations applicable in the EU (GDPR), Mexico (LFPDPPP 2025), and the United States (CCPA/CPRA).

For any questions or complaints:

Legal and Compliance Department
SIILOG – Sociedade de Inovação e Intralogística, Lda.
Email: legal@siilog.com
Phone: +351 000 000 000 (Portugal) / +52 000 000 0000 (Mexico)

Data Protection Officer (DPO): dpo@siilog.com

Important Note: This Policy is a general framework. It does not replace personalized legal advice. SIILOG is committed to maintaining ongoing compliance with current privacy regulations in Europe, North America, and Mexico.